Articles on: Frequently Asked Question

How do we back-up the translation?

We do not have function to back-up translation. However, your in-app translation will be saved automatically on Shopify system. You can export those translation on Shopify by going Shopify admin => Settings => Languages => Click Export on the right corner. For more details, please refer to Shopify for better advice

Please note that your in-app translation is only for the type of editable language. The translation coming from the type of non-editable language will not be saved

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 26/03/2025

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