Articles on: Plan and Policy

Staff permissions required for managing markets

We do understand your concern about your confidential information, and somehow you do not want to share it to anyone else, thus we always do our best to check your issue without staff/collaborator account needed at first. However, in some difficult situations where we need to investigate deeper, staff/collaborator account with needed access permissions is compulsory for us to understand your problem further, and find the way to fix it. Also we do have Privacy policy here, so please do not worry about leaking your valuable information.

Store staff members can access markets based on a combination of existing permissions. A staff member needs all the following permissions to access the Markets page:




Report (Analytics)



Manage and install apps and channels

Theme (including Edit theme code)


Manage setting



Manage taxes settings

Manage delivery settings

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 18/06/2024

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