How to prevent product name from being translated in the product page?
In some cases, you might not want the product name translated as your product name is related to your original product brand so there is some troubleshoot.
Go ahead to Manage translation => select target language => tick Product resource => open 3 dots icon => hit "Delete translation" button
There will be a Popup to select which option you want to delete translation, only tick Product name and select target languages that you want to delete the product name translation then hit "Delete" button.
As a result, the app will delete all product name translation of selected target languages at once. The product name will be stayed in default name as you want.
If the solution above does still not solve your concern, please feel free to reach out to us via live chat or email us at support@transcy.io
Go ahead to Manage translation => select target language => tick Product resource => open 3 dots icon => hit "Delete translation" button
There will be a Popup to select which option you want to delete translation, only tick Product name and select target languages that you want to delete the product name translation then hit "Delete" button.
As a result, the app will delete all product name translation of selected target languages at once. The product name will be stayed in default name as you want.
If the solution above does still not solve your concern, please feel free to reach out to us via live chat or email us at support@transcy.io
Updated on: 23/04/2025
Thank you!