How to remove Transcy's currency code
Due to the store's configuration being incompatible with the Transcy app, the Transcy currency code may not work or cause errors.
Solution:
To resolve this issue, you can try removing the Transcy currency code from your store's settings. Please follow my steps below:
Go to setting on Shopify => General => Store defaults => Select "Change currency formatting"
Click on HTML with currency and HTML without currency
a. HTML with currency: remove the span class like this and </span>
b. HTML without currency: do the same step as HTML with currency
If there's anything wrong, please feel free to contact us via live chat or email us at support@transcy.io
Solution:
To resolve this issue, you can try removing the Transcy currency code from your store's settings. Please follow my steps below:
Go to setting on Shopify => General => Store defaults => Select "Change currency formatting"
Click on HTML with currency and HTML without currency
a. HTML with currency: remove the span class like this and </span>
b. HTML without currency: do the same step as HTML with currency
If there's anything wrong, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 03/01/2025
Thank you!