How to use Geolocation feature
Geolocation can indeed play a crucial role in improving the conversion rate of an online store. By utilizing geolocation features, you can create a more personalized and convenient shopping experience for your customers. This article will help you to understand how's the "Auto Switch language" functional.
What is Geolocation?
Geolocation settings
How Geolocation is functional
Geolocation is the process of determining the location of an electronic device. Transcy provides 2 key features: Language and Currency. While currency will always be redirected based visitor's location, language will be redirected depending on the conditions you select choose between Visitor browser's language and Visitor's location.
There are 2 modes of Geolocation:
Auto switch: automatically direct to the language/ currency right after entering your online store.
Recommend: show a recommendation popup of the location, language and currency, visitors are allowed to confirm and process to the correct version - Please be noted that in some countries, auto directing to another URL without confirmation might not be allowed. We suggest to use Recommend popup instead.
Auto switch currency and Recommend currency is available from Basic plan. Auto switch language and Recommend language is available from Growth plan***
On the top right of the Geolocation section, click on Settings. From here, you are be able to change the assigned language/ currency of a specific location.
Auto Switch: the auto switch language/ currency will be working by the following rules:
Based on the settings in Geolocation section: it will prioritize the settings in-app. Based on the assigned language/ currency of each location, it will auto direct to the correct version of your store.
Based on Shopify Markets: In case you do not add or publish the assigned language/ currency in Transcy, it will auto switch language/ currency based on Shopify Markets configuration. You can learn more about Shopify Markets here
The option "Show location section on Switcher" is used to change the location manually. This option is recommended to use when a visitor from a location want to see the language list/ currency list of another location. It only shows the locations which are added on Shopify Markets
Note
- Please be advised that in case you use VPN to test this function or access on other countries, your internet connection will be slower than normal, so your store will be slowly translated into target languages
- In case you set the switcher's display mode under "Only admin", the function "Auto switch language/currency" will work normally as it should be
Recommend pop-up language/currency
Recommend popup will also work by the same rule of auto switch.
Show location pop-up on the first visit: tick on this option to activate the recommend pop-up, visitors can confirm the location, language and currency or change it according to their needs. It will show all the locations you add on Shopify Markets. If a visitor comes from a location which is not included in any Market, it will show the default store location (Primary Markets)
Show location sections on Switcher is used to change the location manually. This option is recommended to use when a visitor from a location want to see the language list/ currency list of another location. It only shows the locations which are added on Shopify Markets
Note
- Please remember to set switcher's display mode under "Everyone" to make it work . If not, the Recommend pop-up does no work
Related articles:
How to set up Markets
How to set up Shopify Market and make it work with Transcy
If you need some more helps, please feel free to contact us via live chat or email us at support@transcy.io
CONTENT:
What is Geolocation?
Geolocation settings
How Geolocation is functional
What is Geolocation?
Geolocation is the process of determining the location of an electronic device. Transcy provides 2 key features: Language and Currency. While currency will always be redirected based visitor's location, language will be redirected depending on the conditions you select choose between Visitor browser's language and Visitor's location.
There are 2 modes of Geolocation:
Auto switch: automatically direct to the language/ currency right after entering your online store.
Recommend: show a recommendation popup of the location, language and currency, visitors are allowed to confirm and process to the correct version - Please be noted that in some countries, auto directing to another URL without confirmation might not be allowed. We suggest to use Recommend popup instead.
Auto switch currency and Recommend currency is available from Basic plan. Auto switch language and Recommend language is available from Growth plan***
Configure Settings in Geolocation
On the top right of the Geolocation section, click on Settings. From here, you are be able to change the assigned language/ currency of a specific location.
How Geolocation is functional
Auto Switch: the auto switch language/ currency will be working by the following rules:
Based on the settings in Geolocation section: it will prioritize the settings in-app. Based on the assigned language/ currency of each location, it will auto direct to the correct version of your store.
Based on Shopify Markets: In case you do not add or publish the assigned language/ currency in Transcy, it will auto switch language/ currency based on Shopify Markets configuration. You can learn more about Shopify Markets here
The option "Show location section on Switcher" is used to change the location manually. This option is recommended to use when a visitor from a location want to see the language list/ currency list of another location. It only shows the locations which are added on Shopify Markets
Note
- Please be advised that in case you use VPN to test this function or access on other countries, your internet connection will be slower than normal, so your store will be slowly translated into target languages
- In case you set the switcher's display mode under "Only admin", the function "Auto switch language/currency" will work normally as it should be
Recommend pop-up language/currency
Recommend popup will also work by the same rule of auto switch.
Show location pop-up on the first visit: tick on this option to activate the recommend pop-up, visitors can confirm the location, language and currency or change it according to their needs. It will show all the locations you add on Shopify Markets. If a visitor comes from a location which is not included in any Market, it will show the default store location (Primary Markets)
Show location sections on Switcher is used to change the location manually. This option is recommended to use when a visitor from a location want to see the language list/ currency list of another location. It only shows the locations which are added on Shopify Markets
Note
- Please remember to set switcher's display mode under "Everyone" to make it work . If not, the Recommend pop-up does no work
Related articles:
How to set up Markets
How to set up Shopify Market and make it work with Transcy
If you need some more helps, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 05/03/2025
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