Why can't I save more my own Switcher template in app?

There is a limitation of the template number that the user can customize on per plan.

Details:

Free plan: create and save 1 custom template from Default template - Classic style

Basic plan: create and save maximum 3 custom template from available templates - Classic style

Growth/Premium plan: create and save maximum 6 custom templates from available templates - Classic style and Modern style

Please note that you can create and save a maximum of 3 custom templates of Classic style on each device (Desktop, Mobile) in your own list and also can choose any available templates in Classic style if you're in Basic plan.

However, in case you're in Free plan, you are unable to pick any other available templates in Classic list except the default template assigned, please kindly consider upgrading to a higher plan to get more choice in templates.



With Growth and Premium plan, you can create a maximum of 6 templates with any style (Classic/Modern) to make your own list.
Example: You can create 2 templates Classic and 4 templates Modern to make sure the maximum total is 6 templates.

If you reach the limit above, please save Switcher version that you already customized as your current Switcher and select one of available templates that you created before in your own template list to replace and save it.

Example:



For more details about other Switcher settings, please check out here.

Besides that, please click here to learn more about cases in downgrading/upgrading plan.

Should you need further support, please feel free to contact us via live chat in-app or email us at support@transcy.io

Updated on: 14/06/2024