Why can't I see SEO content of product page in app?
The reason behind is Shopify does not transfer default SEO data to our app so you need to do some steps below to sync default SEO data to our app first.
Go to Shopify admin --> All Products --> search your product which you want to sync SEO in product page --> scroll down to Search engine listing preview --> Edit Website SEO
Compose by adding "space" or editing something in Page title then click on Save button, as a result the SEO title in that product page will be synced to the app
Also, please do the same above step, just edit some things in Description and click on Save button then the SEO description in that product page will be synced to the app
After done sync, please go Translation Rule => Block element => unblock Meta title and Meta description, because those elements including URL handles, Meta title and Meta description are blocked by default, so you will not see them on the page containing them such as product, collection or blog post pages. In case you want to see and translate it, please disable it. Finally, go back to the app, you can find and translate SEO title & description of product page normally.
Note
- You can only translate and manage SEO translation for Editable language type
- After syncing SEO default contents from Shopify, if you still don't see your SEO content for translation, it's because we've automatically blocked it. This is a safety measure to prevent any negative impact on your store's SEO ranking. Specifically, meta titles and descriptions are blocked by default. To enable their translation, please go to 'Translation Rule' and then 'Block Element'
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Sync SEO content:
Go to Shopify admin --> All Products --> search your product which you want to sync SEO in product page --> scroll down to Search engine listing preview --> Edit Website SEO
Compose by adding "space" or editing something in Page title then click on Save button, as a result the SEO title in that product page will be synced to the app
Also, please do the same above step, just edit some things in Description and click on Save button then the SEO description in that product page will be synced to the app
After done sync, please go Translation Rule => Block element => unblock Meta title and Meta description, because those elements including URL handles, Meta title and Meta description are blocked by default, so you will not see them on the page containing them such as product, collection or blog post pages. In case you want to see and translate it, please disable it. Finally, go back to the app, you can find and translate SEO title & description of product page normally.
Note
- You can only translate and manage SEO translation for Editable language type
- After syncing SEO default contents from Shopify, if you still don't see your SEO content for translation, it's because we've automatically blocked it. This is a safety measure to prevent any negative impact on your store's SEO ranking. Specifically, meta titles and descriptions are blocked by default. To enable their translation, please go to 'Translation Rule' and then 'Block Element'
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 29/04/2025
Thank you!