Why my rule is not working after "publish & apply rule"
There're common cases that the rule is not working when you press "Publish & Apply Rule":
You have no in-app translation. To resolve it, you have to create in-app translation by pressing "Translate" to update new translation matching rule
Your current translation is coming from manual translation (edited translation), DeepL as well as OpenAI. To apply rule for these types of translation, you have to re-translate manually as the same the point 1
There's a special case that although your existing translation is coming from Google translation, the rule is not working, it's because of the different meaning of context from your rule compared to Google's translation, so the function cannot find the right existing translation to replace by a new translation to match the rule. To resolve it, you have to re-translate manually
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
You have no in-app translation. To resolve it, you have to create in-app translation by pressing "Translate" to update new translation matching rule
Your current translation is coming from manual translation (edited translation), DeepL as well as OpenAI. To apply rule for these types of translation, you have to re-translate manually as the same the point 1
There's a special case that although your existing translation is coming from Google translation, the rule is not working, it's because of the different meaning of context from your rule compared to Google's translation, so the function cannot find the right existing translation to replace by a new translation to match the rule. To resolve it, you have to re-translate manually
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 19/01/2025
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