Why your banner image is not updated on other languages?
When you edit or change the default banner image in your Shopify theme, those changes don't automatically update to your translated versions. This means your other language versions are still displaying the old image, leading to inconsistencies.
To resolve this and ensure your banner images are up-to-date across all languages, you need to update the image link as following:
Open your Transcy app within your Shopify admin and go to the "Translation" section.
Select "Theme resource" to access the theme-specific translations.
Filter for "Translation Outdated" Status: Use the filter option to display only translations marked as "Translation Outdated." This will highlight the resources that need updating.
Re-translate the section with the status "Translation Outdated". This will update the image URLs and associated content, ensuring your new image displays correctly in all languages.
Should you need further support, please feel free to contact us via live chat in-app or email us at support@transcy.io
To resolve this and ensure your banner images are up-to-date across all languages, you need to update the image link as following:
Open your Transcy app within your Shopify admin and go to the "Translation" section.
Select "Theme resource" to access the theme-specific translations.
Filter for "Translation Outdated" Status: Use the filter option to display only translations marked as "Translation Outdated." This will highlight the resources that need updating.
Re-translate the section with the status "Translation Outdated". This will update the image URLs and associated content, ensuring your new image displays correctly in all languages.
Should you need further support, please feel free to contact us via live chat in-app or email us at support@transcy.io
Updated on: 27/03/2025
Thank you!