• WordPress - How to create a staff account, and why does support team need it in Transcy?

  We do understand your concern about your confidential information, and somehow you do not want to share it to anyone else, thus we always do our best to check your issue without staff account needed at first. However, in some difficult situations where we need to investigate deeper, staff account is compulsory for us to understand your problem further, and find the way to fix it. Also we do have Privacy policy here, so please do not worry about leakingFew readers

• Wordpress - What is Transcy plugin?

  Transcy is a plugin built on WordPress site that can help you launch website in multiple languages and convert price into any target currencies as long as your site using Woocommerce. Contents: Install the plugin Onboarding wizard Set up language Set up currency (optional) Set up switcher 1. Install the plugin: MaFew readers

• WordPress - What happen if my payment charge fails?

  At the moment, we are using PayPal payment system. So all charges are direct processed automatically via this system. According to PayPal system states that "When you create a plan, you set the regular period billing cycle duration. A plan’s billing cycle defines the recurring frequency with which the subscriber is charged." So with our plugin, a paid plan (Starter plan) with a monthly billing cycle charges the subscriber on a recurring frequency of one month. As usual, a recurring chaFew readers

• WordPress - Which plans are we offering in newest Transcy?

  From the version (ver 2.0), we would love to bring a service support to translate your website with 2 packages Free plan, Starter plan ($9.9/month) and definitely unlimited words. Futhermore, you can test out the plugin for free within 7 days trial. For more details, please check out here. Besides our main function: Translate entire your website automatically and consistentlyFew readers

• WordPress - Why am I logged out Transcy plugin web interface while working?

  If you see this notification banner and logged out of the Transcy plugin web, please kindly access the plugin directly from WordPress admin again, then you can continue working normally. Sorry for this inconvenience and thanks for your understanding in advance. Should you have any other concern, feel free to contact our Support team via our live chat channel byFew readers

• WordPress - How do I set up language in Transcy plugin?

  From now on, all settings to manage Language, Currency, Switcher, Translation will be handled directly in our separated plugin web at https://wp.transcy.io Below are step-by-step guidance in Transcy plugin web: I. Check store default language Make sure you have defined your default language first in the embedded plugin inside Wordpress admin Please be advised that default language is the language that you've written on your website. After adFew readers