Articles on: Frequently Asked Question

Why I did not see currency on my switcher?

To display the currency, please follow these two steps to verify it

1/ Publish Currency

Please go to Markets menu --> currency --> click this button to publish


2/ Add currency to Market

Please go to Markets menu --> Market --> choose Market --> add currencies





3/ Set up currency code on Shopify


- If it still does not work, please recheck the final step whether you set up currency code on Shopify or not

- Go to Markets menu -> tap "Currency" to open Currency settings -> the pop-up notification "Currency formatting has been changed" showing -> click on the "three step currency formatting" to set up currency code on Shopify. For more details can be found here



Reference



How to set up currency code on Shopify

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 05/03/2025

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