Why some contents/parts are not translated?

There are a couple of reasons why some parts of your store may not be translating. To display the translation, please follow some steps below:

Turn on the 3rd party translation

- This function will translate the whole store automatically. Please go to Localization menu --> tap Language --> click on a specific target language on the list --> click on three dots "..." to enable the function "Third-party app" function





- Please be advised that in case you want to edit your translation manually. Please go Translation => then select on the needed resource => Click on the icon "pencil" to edit. For more details can refer on this article



Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Reference

- How to find and edit translation manually?
- How to translate content from third-party apps with Third-party app function

Updated on: 20/02/2025