Why you need to migrate language?
You might see a message saying "Migrate languages", this is due to the difference in the number of languages (languages that are allowed to edit translations, also known as "Editable language") between Shopify and Transcy. In other words, the number of these languages on Shopify is greater than Transcy
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot31_1gg8oji.png)
For example:
You're in Growth plan with maximum 5 Editable languages. There're 6 languages including English, Chinese, Korean, Japanese, Spanish and French on Shopify, but you just have 5 languages including English, Chinese, Korean, Japanese and Spanish on Transcy
If you select Editable translation mode: You have to upgrade to a higher plan to fully synchronize these languages from Shopify to Transcy. Because higher plans allow you to have more languages (Editable language) to edit translations
If you select Non-editable translation mode:
- In case of your current plan, the number of Non-editable languages has not reached the limit (languages are not allowed to edit translations), the app will automatically convert these languages from Shopify to Transcy. Note that languages after converting to Transcy will become Non-editable language type
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot33_94k5uz.png)
- In case your current plan has reached the limit of Non-editable languages, you must go to Language settings from Shopify and delete unnecessary languages.
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot32_hrsq3p.png)
Hope this will clarify your concerns
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot31_1gg8oji.png)
For example:
You're in Growth plan with maximum 5 Editable languages. There're 6 languages including English, Chinese, Korean, Japanese, Spanish and French on Shopify, but you just have 5 languages including English, Chinese, Korean, Japanese and Spanish on Transcy
Here's how to handle it
If you select Editable translation mode: You have to upgrade to a higher plan to fully synchronize these languages from Shopify to Transcy. Because higher plans allow you to have more languages (Editable language) to edit translations
If you select Non-editable translation mode:
- In case of your current plan, the number of Non-editable languages has not reached the limit (languages are not allowed to edit translations), the app will automatically convert these languages from Shopify to Transcy. Note that languages after converting to Transcy will become Non-editable language type
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot33_94k5uz.png)
- In case your current plan has reached the limit of Non-editable languages, you must go to Language settings from Shopify and delete unnecessary languages.
![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot32_hrsq3p.png)
Hope this will clarify your concerns
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 18/07/2024
Thank you!