Articles on: Manage Translation

How to Use OpenAI Translation with Transcy

Transcy not only supports translation through Google, DeepL, Baidu, or Gemini but also offers high-quality language translation via OpenAI service. This article will guide you on how to leverage this advanced translation tool to enhance customer experience and expand your global market for your Shopify store.

I. Translating with OpenAI WITHOUT API Key



1. Supported Subscription Plans



OpenAI translation without API key is available on all paid plans of Transcy. However, using this tool will have a additional costs 1$ for 1000 words translated.

2. How to Activate and Use



To start using OpenAI translation without an API key:

Go to the Translation section in the Transcy app
Select the content sources you need to translate
Click on the "OpenAI" icon

3. Payment Methods



Transcy provides three payment methods for OpenAI translation service:

Top-up: Simply enter the amount you want to add to your balance. The system will automatically calculate the missing words and display the corresponding price you'll need to pay.
Usage charge: Pre-approve a maximum fee (cap), allowing the application to automatically deduct charges when you use features subject to Usage Charge without requiring payment confirmation for each translation.
One-time payment: Available only for Yearly plan users. You'll need to pay per translation. The system will automatically count the words and display the corresponding price.

You can configure these payment methods in Account & Settings → Localization settings tab.

II. Translating with OpenAI WITH API Key



1. Subscription Requirements



OpenAI translation with API key is only available for Premium plan and above.

2. How to Get an API Key from OpenAI



To obtain an API key from OpenAI, follow these steps:

Access https://platform.openai.com/apps
Select API
Choose Setting → Limit
Check if your rate limit is from Tier 1 (gpt-4-turbo) and above

Important note: Transcy only supports gpt-4-turbo model and above

If you're currently on the Free plan (gpt-3.5-turbo), you'll need to upgrade your rate limit to Tier 1
Go back to the API tab and select Create a new secret key
Copy the key to use in Transcy

3. How to Configure and Use API Key in Transcy



After obtaining the API key, you need to configure it in Transcy:

Go to Account menu → Localization setting
Enter your API key from OpenAI into the corresponding field
Select your preferred Tone of translation's voice
Click Save to store your settings

Once configured, you can use OpenAI service to translate languages:

Navigate to Manage translation
Select your target language and relevant pages
Click the Translate button
Choose Translate by OpenAI to begin the translation process

Important Notes



Transcy only supports translation through OpenAI service by entering the correct OpenAI API key in the Localization settings
For issues related to OpenAI service registration and setup, please contact OpenAI support directly for better assistance
OpenAI translations are generally rated as having higher quality with more accurate and natural-sounding results, along with options to choose different types of tones. As a result, its translation process will be slower than other methods

Frequently Asked Questions



Is OpenAI available for all Transcy users?



OpenAI translation without API key is available for all paid plans. However, translation with API key is only available for Premium plan and above.

Can I choose the tone of the translation?



Yes, when using an API key, you can select a translation tone that matches your brand voice in the settings.

Why is OpenAI translation slower than other methods?



OpenAI provides higher-quality translations with better accuracy and more natural phrasing, which requires longer processing time compared to conventional translation tools.

How can I optimize costs when using OpenAI translation?



Consider using OpenAI for important content such as homepage and main product pages, while using other translation tools for less critical content.

If you need further assistance, please contact us via live chat or email us at support@transcy.io.

Updated on: 15/05/2025

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