What if I don't like the translation?
For every ticket on Human Translate Service, we offer our customers 2 times revising every piece of translation on the "My ticket page".
You can click on the button "Ask for Review" on the right corner and submit your feedback there.
After delivery, the status of the ticket will be changed to "Waiting for review" and customers will have 7 days to review and send feed their feedback to the Translate Experts. In case customers do not feedback the translation, after 7 days, it is supposed to be approved.
Should you have any further concern, please feel free to reach us via in-app live chat and email support@transcy.io
You can click on the button "Ask for Review" on the right corner and submit your feedback there.
After delivery, the status of the ticket will be changed to "Waiting for review" and customers will have 7 days to review and send feed their feedback to the Translate Experts. In case customers do not feedback the translation, after 7 days, it is supposed to be approved.
Should you have any further concern, please feel free to reach us via in-app live chat and email support@transcy.io
Updated on: 28/02/2024
Thank you!