Articles on: Frequently Asked Question

Why can't I switch target language to Editable language type or add more target language in Lower plan?

Due to the plan limitation of Editable language, so you can't switch target language from Non-editable to Editable

For example: on the Basic plan, If you have already 1 Editable language in-app. You can't switch one more target language from Non-editable language to Editable language type. You will see this popup to notice.

If you've already added more than 1 target language for Editable language or Non-editable language in a higher plan before (e.g. Growth plan or Premium plan), then you have downgraded to Basic plan, in this case:

The app still keep target languages (Editable, Non-editable language) that you have added before in our app list. But you can only publish 1 target language for Editable language OR total 2 target languages for Non-editable language on switcher.

You can't add more target language for Editable language/Non-editable language and will meet this popup to notice when clicking on Add target language button

Also, you can't switch more Editable language/Non-editable language if you've reached the target language number limit.

For other plans, they will follow the same rule above if you downgrade from a HIGHER plan to a LOWER plan, the target language and its function will be limited according to per plan limitation.

NOTE: Please be advised that after downgrading plan from a higher plan to lower plan, the language status will be back as Unpublish at default.

For other specific limit on each plan, please refer to this article for more details.


What will happen when I upgrade/downgrade plan in Transcy?

Updated on: 14/06/2024

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