Articles on: Frequently Asked Question

Can I exclude archived, draft products from showing in app?

Please note that as long as your products are still available in Shopify store, we will transfer all products data to our app (Product resource in Manage Content) no matter what its status is (archive product, active, draft, etc). We're aware of this downside and been trying to improve it in the near future. Sorry for this inconvenience.

For archived/draft/inactive products which means they're invisible on your online store so its translation won't be shown/ affected to your store page.

At the moment, temporarily please kindly delete archived products or products that you don't need anymore in Shopify then get back to us, we'll help you sync the products number in-app thourgh our backend so no worries.

Should you need further support, please feel free to contact us via live chat or email us at

Updated on: 11/04/2024

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