Articles on: Frequently Asked Question

Switcher visibility and App Embed blocks

According to Shopify policy, all front-end features (including Switcher) must be activated in the settings of your current theme editor. That might require you have to enable the Transcy App embed block in Theme editor to make the switcher visible on store-front.

To activate Switcher on store-front:

At default, for new users after first installing the app and accessing Switcher menu, OR current users who have installed the app before but have not turned on Switcher visibility yet will see this popup to notice about this change. From the popup, the user can click on Activate Transcy Switcher button to enable the App embed from Theme editor to make Switcher visibility is turned on at the same time.

Please kindly check out here to learn more about steps to enable App embed block in Theme editor.

Please kindly check and make sure you already choose to show switcher with Only admin mode (only show for store admin) or Everyone mode (show to all visitors).

Hope above information will help you a lot.

Should you need further support, please feel free to contact us via live chat in-app or email us at

Updated on: 11/04/2024

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