Articles on: Frequently Asked Question

Why I can't use the function "Auto switch language" (Geolocation)?

Please be advised that this function Auto switch language is only available from Growth plan and higher.

In case you're in a lower plan, you will not be able to use this Geolocation function "Auto switch language" to match your store to visitor. So we recommend you should upgrade to higher plans to unblock this awesome feature.



Beside that, you also can't select Recommend language option on the location pop-up related to Shopify market.



For more details on our pricing plan, please refer to this link.

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 14/06/2024

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