Subscription plans and app charges

• What will happen when I upgrade/downgrade plan in app?

  What will happen when I upgrade/downgrade plan in app?Featured

• Will I be charged again when doing uninstall, and re-install the app?

  Will I be charged again when doing uninstall, and re-install the app?Featured

• How to create a request support ticket

  How to create a request support ticketFeatured

• Does Transcy offer Free trial?

  What's new Trial of 7 days?, free trialFeatured

• How to Cancel Your Extent Quota

  How to Cancel, remove Your Extent Quota, limitFeatured

• How to cancel/quit/terminate our apps' subscription?

  Articles on: Welcome to One Commerce A subscription gets cancelling once you uninstall the app through Shopify, or freezing once you closed down your e-store manually.  Our support team can NOT cancel the app for you as mentioned in Support Policy To uninstall/remove an app from your Shopify store, please follow these below steps: Going through your Shopify admFew readers

Language and Translation

• What are the differences of Non-Editable and Editable language?

  the type of language, basic, advance, What are the differences of Basic and Advance languagesFeatured

• Does Transcy translate Payment checkout page?

  Does Transcy translate Payment checkout page?Featured

• Do I allow to translate more than 1000 products by machine in app?

  Do I allow to translate more than 1000 products by machine in app?Featured

• Why can't I see SEO content of product page in app?

  Why can't I see SEO content of product page in app?Featured

• Why can't I switch target language to Editable language type or add more target language in Lower plan?

  Why can't I switch target language to Advanced language type or add more target language in Basic plan?Featured

• Can I edit Product variants manually in app?

  Can I edit Product variants manually in app?Featured

• Why does Third-party element not work and sometimes translation is not correct?

  Why does Third-party element not work and sometimes translation is not correct?Featured

• Why I can not find the language I want to translate in the target language list?

  Why I can not find the language I want to translate in the target language list?Featured

• Can Transcy translate Third-party apps using iframe?

  Can Transcy translate Third-party apps using iframe?Featured

• Why I cannot switch to the editable language of Portuguese?

  why I cannot switch to the advance language of PortugueseFeatured

• Can Transcy support to translate contents on Page Builder apps?

  Can Transcy support to translate contents on Page Builder apps?Featured

• Why you need to migrate language?

  Why you need to migrate language?Featured

• Does Transcy support to translate SEO for your shopify store?

  We'd love to inform you that now we could support to translate SEO title and description in the product page and meta title, meta description in the collection page. Please be advised that you can only translate and manage the translation of SEO for Editable language type. For more details can be found on this article References Adding keywords for SEO to your Shopify stFew readers

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Currency

• Understand Cart Page Notification

  Understand Cart Page NotificationFeatured

• What content does Transcy translate for Payment Gateway Page?

  Transcy translate for Payment Gateway Page?Featured

• Why do I see the same currency having different values in different markets?

  Why do I see the same currency having different values in different markets?, different currencyFeatured

Switcher

• Which are themes supported for Embedded Switcher in your page Header?

  Which are themes supported for Embedded Switcher in your page Header?Featured

• Why I can't use the function "Auto switch language" (Geolocation)?

  Why I can't use he function "Auto switch language"?Featured

• Why does my embedded switcher back to floating format after changing theme?

  Why does my embedded switcher back to floating format after changing theme?Featured

• Why can't I preview my store when setting Switcher in Transcy?

  Why can't I preview my store when setting Switcher in Transcy?Featured

• Why can't I save more my own Switcher template in app?

  can not save more my own Switcher template in appFeatured

Other

• What will happen when you uninstall and re-install the app?

  What will happen when you uninstall and re-install the app?Featured

• Is Hreflang tags supported by our app?

  Is Hreflang tags supported by our app?Featured

• Can I import my translation to the app?

  Can I import my translation to the app?Featured

• How to deactivate the app?

  How to deactivate the app?Featured

• The language Transcy's interface can be displayed in?

  Does Transcy support language to translate the interface inside app?, displayFeatured

• Why should I use the Customer Success Manager service?

  Why should I use the Customer Success Manager service?Featured

• Can I export my translation to a CSV file?

  Can I export my translation to a CSV file?Featured

• Can I use Transcy app in my Shopify development store?

  Dev, development storeFeatured

• What is Sync markets' data button?

  What is Sync markets' data button?Featured

• How to use Chrome Remote Desktop

  How to use Chrome Remote DesktopFeatured

• Can I exclude archived, draft products from showing in app?

  Can I exclude archived, draft products from showing in app?Featured

• Which web browsers are Transcy supporting?

  Which web browsers are Transcy supporting?Featured

• Does Transcy support translate videos existing in my store?

  Does Transcy support translate videos existing in my store?Featured

• What is the Third-party app resource?

  For contents that are built from third-party apps, you can just enable Third-party app function to get all those contents translated automatically without editting the translation. For more details about 3rd-party apps which we have ability to translate, please visit here. From LocalizationFew readers

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